Client Service Commitment
Our Client Service Commitment
Your work is as important to us as it is to you – so we have a shared commitment to you that includes:
A bespoke and specialist global team, partners and other lawyers, to meet your international legal needs, whether on-going or for a specific project.
Advice that is clear, concise and delivered in a timely manner.
Value for money and a transparent fee structure (some clients say they have saved 50-60% of what they were paying ‘big-brand’ law firms – and that the work gets done quicker!). Members will keep you informed of costs at all times and communication is dealt with promptly. We work to suit your time zone, deadlines and business language.
On larger projects, a relationship lawyer and dedicated project manager is assigned to you.
Local introductions (both personal and professional) for you in our countries of influence.
At the end of a major project or transaction the MI Managing Director and Chair will seek feedback on MI’s member service to you to ensure we have at least met, if not exceeded, your expectations.